Return Policy

Introduction

This return and refund policy indicates the terms of eligibility for a return and/or a refund on your order. This policy covers our online sales.

If you have any question that is not covered by this policy, you may contact our customer service and support team directly through email or call.

How many days do I have to return my item?

We understand that you might change your mind about your purchase. As such, you can return any item that is defective that hinders the use of an item, within 14 days of delivery. The 14-day window starts on the day you receive the item at your delivery location.

If you pass that date, we do not offer returns

To notify us of your intent to return, please contact our customer support team through call or email.

Once we are informed of your intent to exchange your order because of defective and doesn’t not operate, you will have 14 days to send us back the item from the date of your return notification to us.

You have to tell us the reason to what is the issue with your item. This will help us improve our product and the experience for our customers.

Do I need to cover the return shipping cost?

Yes, You will have to pay for the return shipping

What type of refund can I expect?

If you return your order within the return window mentioned above because of defect  (14 days after you receive the item), we will refund your order using your original method of payment.

When will I receive my refund?

Typically, you can expect to receive your refund within 14 days of when we receive your refund request. Your wait time may be longer if we haven’t received the item back from you.

How much will the refund be?

The refund will cover your order amount not including shipping cost

You will have to pay for shipping

For any questions regarding our return policy, please reach out to our customer service team through email or call.